Today the internet just fell off around 11:45. Some people could get to different sites some couldn’t get anywhere but brighthouse was down. First thing I did when my wife called was tweet Etan at the Orlando Sentinel as he is the only person I know with a direct contact at BH. Ok, he posted [...]
And its back
Posted by Dave in December 8th, 2008
Posted in: bhn
Long time for a DB restore…should have a hot spare back-up DB server, just change ODBC connections and back up and running. Oh yeah that’s right you really don’t care…
The Suck Continues
Posted by Dave in December 8th, 2008
Posted in: bhn
From the Brighthouse Website, that is down for people on the brighthouse network, ironically… For Immediate Release 12/8/2008 For further information contact: Brian Craven Phone: 407/215-5597 brian.craven@mybrighthouse.com Bright House Networks is Experiencing a Temporary Video Service Outage But Service is Expected to be Restored Soon Maitland, FL–Bright House Networks is experiencing a temporary video service [...]
Still Not Fixed?
Posted by Dave in December 8th, 2008
Posted in: bhn
So its almost 7:30PM here in Orlando and I still don’t have a functional cable box. I’ll do a quick fail round up later but I can really say this has been the worst handling of a system outage that I have ever seen. Keep up with Etan’s blog for details: http://blogs.orlandosentinel.com/etan_on_tech/2008/12/central-florida.html
Brighthouse has corrupt data
Posted by Dave in December 8th, 2008
Posted in: bhn
http://blogs.orlandosentinel.com/etan_on_tech/2008/12/central-florida.html To quote: UPDATE 5:03 P.M Just heard back from Bright House spokeswoman Sara Brady who confirmed the digital cable outage, which she said began at about 3 p.m. today. Brady said Bright House hopes to have service restored between 6 and 7 p.m. tonight. Sucks!
New DVR Software
Posted by Dave in November 19th, 2008
Posted in: bhn
How much does this new software suck, I hope we get the tuning resolvers soon so I can use my TiVo again because this just doesn’t make sense. Here are a few things I’ve noticed: Lose buffer after switching sources HDMI freaks out from time to time resulting in no picture just the channel banner [...]
Wow, People hate Brighthouse
Posted by Dave in November 19th, 2008
Posted in: bhn
I am amazed that I am getting comments on the original post. I put this up just to see what would happen but its nice to see more people realize what a shitty company this is. More to come, I am going to add a forum so maybe we can get some discussion going so [...]
Got Tips?
Posted by Dave in March 12th, 2008
Posted in: bhn
Please email tips to bigdave914@gmail.com, I will categorize them and get them on the site ASAP!
More to come
Posted by Dave in March 12th, 2008
Posted in: bhn
I finally have the time to get this site up and going. More to come…
Welcome to Bright House REALLY Sucks. com
Posted by Dave in February 20th, 2008
Posted in: bhn, Uncategorized
Welcome to Bright House REALLY sucks.com. This will be THE place to air your Bright House issues. I can’t do anything to help you get them resolved because we all know Bright House isn’t about customer service. What I can do it give you a place to find others who have dealt with this beast [...]
Big Dave, and I rock. That's all you need to know.